Chicago FAQs

We recommend arriving at least 30 minutes before showtime to secure a good seat, as seating is first-come, first-served. For popular or special shows, we suggest coming an hour early to ensure the best experience. Doors open approximately 1 hour prior to the show start.

NOTE: Regardless of your entry grouping, ALL seating is first come, first served. So, please queue early in your respective group. Once the doors open, a late arrival does not guarantee seating.

Latecomers are welcomed at the showroom manager's discretion. Depending on their late arrival time, some patrons may be subject to seating limitations.

Yes. We are an 18+ venue. All guests, regardless of age, must show proof of valid photo identification for admission. Acceptable forms of ID include State or government-issued Driver's License, State or government-issued ID, Passport, Tribal ID card, Military ID card, or a U.S. Permanent Resident or Resident Alien Card.

All sales are final. We do not offer refunds should you be unable to attend. However, we understand that sometimes plans change or things come up unexpectedly. So, if you contact us by email at least 24 hours before the start time of your ticketed event, we will work to transfer your tickets to a future show of equal value, pending availability and some exclusions. This policy lets us offer your spot to another guest and helps us plan accordingly. Ticket transfers are no longer offered once your originally ticketed show begins.

In the unlikely event that we need to cancel a show, we will do our best to notify you as soon as possible. We will offer you the option to reschedule your reservation for another night or receive a full refund.

Each guest is required to purchase at least two Laugh Factory beverage menu items during the show. Note that drinks may be alcoholic or non-alcoholic. This policy helps us pay comics for their talent and keep ticket prices low while ensuring a fun and lively atmosphere for everyone.

Please drink responsibly.

No, you can order your drinks anytime during the show but before our server offers a "last call."

Just fulfill the "Two-drink minimum" requirement by the show's end.

Yes, we offer a light and delicious menu that includes pizza, chips and salsa, chips and guacamole, pita with hummus and veggies, spinach and artichoke dip, and more. Outside food, drink, or alcohol is prohibited. Our attentive waitstaff will happily take your order and serve you during the show. Food items do not count towards the two-drink minimum.

Outside food, drink, and/or alcohol is prohibited.

No, currently we do not accept cash for payment of tickets, beverages, or food.

Street parking is available throughout the area. However, public transit, ridesharing apps, and taxi services are highly encouraged.

While we always try to accommodate everyone, we can't guarantee tickets will be available at the door. Your best assurance is to buy tickets in advance online to secure your attendance.

Please take all the pics you want before the show, but once it's started, we strictly prohibit personal cameras, selfie sticks, and other production equipment during the show. If you are found to be recording or taking pictures, you will be asked to delete images captured and may be subject to rejection from the venue without the possibility for a refund. We also prohibit cell phone calls and video streaming during the show.

We believe in creating a fun and relaxed environment for our patrons, and we want you to feel comfortable while you're here. Accordingly, we do have a few guidelines for our dress code:

Wear clothes. We don't care what kind of clothes you wear, so long as you're wearing some.

Wear comfortable shoes. We want you to laugh until your sides hurt, not because your feet hurt. So wear something that will keep you comfy awaiting entry and during the show.

No large hats. Hat blocking is real. Please keep them off your head during the show so the view is not obstructed for guests behind you.

No offensive or derogatory clothing. We're all about free speech and expression, but we want to keep things respectful and appropriate. Leave the offensive t-shirts and hats at home.

No birthday suits allowed (unless it's your birthday, and even then, please keep it covered).

All bags are subject to search upon entry. Small bags with a maximum size 12"(L) x 12"(W) x 3"(H), single-compartment bags, plush bags, and purses are permitted. You will be required to check anything larger at our ticket booth or asked to leave it behind.

ADA Service animals are allowed and security will require service animal identification for entry.

No pets or emotional support animals are permitted. Thank you for understanding.

Yes. Each show (excluding special events) has a group rate option for parties of 4 or more.

These tickets are at a 25% discount.

We do! Send an inquiry on our contact us form with as many details as possible about your event, including when you want it to happen and what type of event you wish to host, and a member of our team will get back to you at their earliest opportunity.

Our Open Mic event provides aspiring comedians the opportunity to take the stage and showcase their talents. It’s an open invitation for anyone to perform, regardless of experience level. At Laugh Factory Chicago, the Open Mic takes place every Tuesday at 9:00 PM. Sign ups for our bucket draw are at 7:00 PM. Sign ups can be completed online on Laugh Factory's website on the Chicago Club page. 10 names will be pulled at 7:20PM. These 10 will perform on the 9:00 PM Open Mic that night. 5 additional names will be pulled. These 5 names will perform on the Open Mic the following week. For more information, click here: Open Mic.

Check our websites "careers" page, for current openings and job descriptions.

Please send an email and professional resume to: [email protected]