Last Updated: [August 19, 2026]

Key disclosures: Recurring automated marketing texts. Message frequency varies. Message and data rates may apply. Consent is not a condition of purchase. Reply STOP to opt out or HELP for help.

These SMS Program Terms & Conditions (the "SMS Terms") govern your enrollment in and use of the Laugh Factory text-messaging program (the "Program"). Laugh Factory Inc. ("Laugh Factory," "we," "us," or "our") offers the Program. These SMS Terms supplement our Terms of Use and Privacy Policy.

By affirmatively enrolling in the Program, you agree to these SMS Terms and authorize Laugh Factory and vendors acting on our behalf to send messages as described below to the mobile number you provide.

1. Program Description

The Program may provide recurring messages concerning:

• shows, events, performers, and lineup announcements;
• tickets, ticket availability, presales, and special access;
• promotions, discounts, offers, and contests or sweepstakes;
• event, reservation, or account reminders;
• Laugh Factory news and updates; and
• other marketing or promotional communications described at the point of enrollment.

Marketing messages may be sent using an automatic telephone dialing system, automated technology, or prerecorded or artificial voice technology where permitted by law. Enrollment does not guarantee that you will receive any particular message, promotion, ticket, seat, admission, or benefit.

2. Your Consent and Representations

By enrolling, you provide your prior express written consent to receive recurring marketing and promotional text messages from Laugh Factory at the number you provide, including where that number appears on any federal or state do-not-call list, to the extent permitted by applicable law. Consent is not a condition of purchasing any goods or services.

You represent and warrant that:

• you are the current subscriber or customary user of the mobile number provided;
• you are authorized to consent to receive messages at that number;
• the enrollment information you provide is accurate; and
• you are at least 18 years old and the age of majority in your jurisdiction.

Do not enroll a number belonging to another person or a number you are not authorized to use. If ownership or control of your number changes, you agree to opt out before relinquishing it. You must re-enroll if you later wish to receive marketing messages at a different number.

If your mobile number is reassigned or ported to a new subscriber and you do not notify us or opt out before that change, we will not be liable for messages sent to the new subscriber before we have a reasonable opportunity to process actual knowledge of the reassignment. A breach of the representations in this Section 2 is subject to the indemnification obligations in Section 10.

3. Message Frequency and Charges

Message frequency varies based on shows, events, promotions, and your interactions with Laugh Factory. Message and data rates may apply. Your carrier's message, data, roaming, and other charges are your responsibility. Contact your wireless carrier for details about your plan.

4. How to Opt Out and Revoke Consent

You may revoke consent and stop Program marketing messages at any time by replying STOP to any Program message. We also treat QUIT, END, REVOKE, OPT OUT, CANCEL, and UNSUBSCRIBE, and other clear, reasonable expressions of a desire to stop, as opt-out requests to the extent required by applicable law.

You may also submit an opt-out request by contacting us at [email protected] or (323) 656-1336. Please identify the mobile number you want removed.

We will process valid revocation requests within the period required by applicable law. After you opt out, we may send one non-marketing confirmation message. If your request is unclear, we may send one message seeking clarification as permitted by law; we will not treat the lack of a response as consent to continue marketing messages.

An opt-out from this Program does not prevent us from sending messages that do not require consent or that you separately request, such as security, fraud-prevention, account, reservation, ticket, or transaction messages, subject to applicable law and any separate preferences or consents. Where required by law, a revocation will apply more broadly.

5. Help and Customer Care

Reply HELP to a Program message for help. You may also contact:

Laugh Factory Inc.
8001 Sunset Boulevard
Los Angeles, CA 90046
[email protected]
(323) 656-1336

6. Supported Carriers; Delivery

The Program is intended for mobile numbers issued by participating wireless carriers in the United States. The Program may not be available on all carriers, devices, or service plans. Carriers are not liable for delayed or undelivered messages.

Message delivery depends on your device, carrier, network, Internet access, and other factors outside our control. We do not guarantee uninterrupted, timely, secure, or error-free delivery. We may add or remove supported carriers at any time.

7. Offers, Tickets, and Event Information

Show dates, performers, lineups, prices, fees, ticket inventory, presales, promotions, discount codes, and other event information may change, may be limited, and may contain errors. A message does not guarantee availability, admission, seating, performer appearance, eligibility, or price.

Offers may have separate rules, eligibility criteria, exclusions, expiration dates, inventory limits, and venue restrictions. Ticket purchases and venue attendance remain subject to the applicable purchase terms, refund policy, venue rules, and event-specific terms. If Program content conflicts with the specific terms of an offer or transaction, those specific terms control for that offer or transaction.

8. Privacy and SMS Data

We may collect and process information connected with the Program, including your mobile number, enrollment source, date and time of consent, the disclosures and terms shown when you enrolled, message and interaction records, device or carrier information, and opt-out or help requests. We may use this information to:

• operate, secure, and improve the Program;
• send communications you request or consent to receive;
• authenticate and document consent;
• process and document opt-outs and preferences;
• measure engagement and prevent fraud or abuse; and
• comply with law and establish, exercise, or defend legal claims.

We may disclose Program information to messaging platforms, telecommunications providers, hosting and analytics providers, professional advisers, and other service providers that process it on our behalf, and as otherwise described in our Privacy Policy or required by law.

Mobile information and SMS consent will not be sold, rented, or shared with unaffiliated third parties for their own text-message marketing. This restriction does not prevent disclosure to service providers acting for us, disclosures required by law, or transfers as part of a merger, financing, acquisition, reorganization, bankruptcy, or sale of assets, subject to applicable law.

For more information, including applicable privacy rights and how to exercise them, review our Privacy Policy.

9. Program Rules and Misuse

You may not use the Program to transmit unlawful, threatening, abusive, fraudulent, or harmful content; interfere with the Program; attempt unauthorized access; impersonate another person; enroll another person without authorization; or use automated means to abuse the Program.

We may suspend or terminate your participation, block messages, or take other reasonable protective measures if we believe you have violated these SMS Terms, pose a security or legal risk, or are misusing the Program. Termination does not limit rights or remedies that accrued before termination.

10. Indemnification

To the fullest extent permitted by law, you agree to indemnify, defend, and hold harmless Laugh Factory and its parents, subsidiaries, affiliates, licensors, vendors, service providers, officers, directors, employees, and agents from and against any claims, liabilities, damages, losses, costs, and expenses, including reasonable attorneys' fees, arising out of or related to: (a) your breach of any representation, warranty, or obligation in these SMS Terms; (b) your enrollment of a mobile number you were not authorized to enroll; (c) your violation of applicable law; or (d) your misuse of the Program. We reserve the right to assume the exclusive defense of any matter otherwise subject to indemnification by you, in which case you agree to cooperate with that defense.

11. Relationship of the Parties

Nothing in these SMS Terms creates a partnership, joint venture, agency, franchise, or employment relationship between you and Laugh Factory. Neither party has authority to bind the other or to act on the other's behalf except as expressly stated in these SMS Terms.

12. Third-Party Services and Links

Messages may contain links to ticketing providers, social platforms, payment processors, or other third-party services. Those services are governed by their own terms and privacy practices. To the fullest extent permitted by law, Laugh Factory is not responsible for third-party services, content, availability, security, or practices. Use caution before opening links or providing information.

13. Changes to or Termination of the Program

We may modify, suspend, or discontinue the Program or any of its features at any time. We may update these SMS Terms by posting the revised version and updating the "Last Updated" date. When required by law, we will provide additional notice or obtain new consent. Changes apply prospectively from their effective date. Your continued participation after an update constitutes acceptance only to the extent permitted by law.

14. Disclaimer of Warranties

TO THE FULLEST EXTENT PERMITTED BY LAW, THE PROGRAM AND ALL MESSAGES ARE PROVIDED "AS IS" AND "AS AVAILABLE," WITHOUT WARRANTIES OF ANY KIND, EXPRESS OR IMPLIED, INCLUDING WARRANTIES OF MERCHANTABILITY, FITNESS FOR A PARTICULAR PURPOSE, TITLE, AND NON-INFRINGEMENT.

Laugh Factory does not warrant that messages will be accurate, complete, timely, delivered, secure, or free of harmful components. Nothing in these SMS Terms excludes warranties or rights that cannot lawfully be excluded.

15. Limitation of Liability

TO THE FULLEST EXTENT PERMITTED BY LAW, LAUGH FACTORY AND ITS PARENTS, SUBSIDIARIES, AFFILIATES, LICENSORS, VENDORS, SERVICE PROVIDERS, OFFICERS, DIRECTORS, EMPLOYEES, AND AGENTS WILL NOT BE LIABLE FOR ANY INDIRECT, INCIDENTAL, SPECIAL, CONSEQUENTIAL, EXEMPLARY, OR PUNITIVE DAMAGES, OR FOR LOST PROFITS, REVENUE, DATA, USE, GOODWILL, OR OPPORTUNITY, ARISING OUT OF OR RELATED TO THE PROGRAM, EVEN IF ADVISED OF THE POSSIBILITY OF SUCH DAMAGES.

TO THE FULLEST EXTENT PERMITTED BY LAW, THE AGGREGATE LIABILITY OF THOSE PARTIES FOR ALL CLAIMS ARISING OUT OF OR RELATING TO THE PROGRAM OR THESE SMS TERMS WILL NOT EXCEED THE GREATER OF (A) THE AMOUNT YOU PAID, IF ANY, SPECIFICALLY TO PARTICIPATE IN THE PROGRAM DURING THE 12 MONTHS BEFORE THE EVENT GIVING RISE TO LIABILITY OR (B) US$100.

These limitations do not apply to liability that cannot be limited or excluded under applicable law. Some jurisdictions do not allow certain exclusions or limitations, so portions of this section may not apply to you.

16. Force Majeure

Laugh Factory will not be liable for any delay or failure to perform resulting from causes outside its reasonable control, including carrier or network outages, acts of God, labor disputes, governmental action, internet or telecommunications failures, or other similar events.

17. Informal Dispute Resolution

Before starting arbitration, either party must send the other a written Notice of Dispute describing the claimant's name and contact information, the mobile number involved, the facts and legal basis of the dispute, and the specific relief requested. Notices to Laugh Factory must be sent to:

[email protected] AND 8001 Sunset Boulevard, Los Angeles, CA 90046

Laugh Factory will send any notice to the most recent contact information reasonably available for you. The parties will attempt in good faith to resolve the dispute for 60 days after a complete notice is received. Any applicable limitations period will be tolled during those 60 days. Either party may request an individual settlement conference, which may occur by telephone or videoconference.

18. Binding Individual Arbitration and Class-Action Waiver

PLEASE READ THIS SECTION CAREFULLY. IT AFFECTS YOUR RIGHT TO GO TO COURT, HAVE A JURY TRIAL, AND PARTICIPATE IN A CLASS OR REPRESENTATIVE ACTION.

18.1 Agreement to Arbitrate

Except for the claims identified in Section 18.4, you and Laugh Factory agree that any dispute, claim, or controversy arising out of or relating to the Program, any Program message, these SMS Terms, or their formation, interpretation, breach, termination, enforceability, or validity (each, a "Claim") will be resolved by final and binding arbitration on an individual basis.

The arbitrator, and not a court, will decide disputes concerning the interpretation, applicability, enforceability, or formation of this arbitration agreement, except that a court will decide any dispute concerning the enforceability of the class-action waiver. The Federal Arbitration Act governs this arbitration agreement, 9 U.S.C. §§ 1–16.

18.2 Arbitration Procedure

Arbitration will be administered by the American Arbitration Association ("AAA") under its Consumer Arbitration Rules in effect when arbitration is initiated, as modified by these SMS Terms. The rules are available at www.adr.org. Arbitration will be conducted by one neutral arbitrator and, unless the parties agree otherwise, will occur by telephone, videoconference, or written submissions, or in the county where you live when an in-person hearing is required.

The arbitrator may award any remedy available to an individual party in court, including declaratory or injunctive relief, but only as necessary to resolve that party's individual Claim. The arbitrator will issue a reasoned written decision. Judgment on an award may be entered in any court of competent jurisdiction.

The AAA Consumer Arbitration Rules and applicable law will govern payment of filing, administration, and arbitrator fees. Laugh Factory will not seek its attorneys' fees or arbitration costs from you unless the arbitrator determines that your Claim was frivolous or brought for an improper purpose, or applicable law otherwise permits an award.

18.3 Individual Relief Only

YOU AND LAUGH FACTORY AGREE THAT EACH MAY BRING CLAIMS ONLY IN AN INDIVIDUAL CAPACITY, AND NOT AS A PLAINTIFF OR CLASS MEMBER IN A CLASS, COLLECTIVE, COORDINATED, CONSOLIDATED, MASS, PRIVATE-ATTORNEY-GENERAL, OR REPRESENTATIVE ACTION. Unless both parties agree in writing, the arbitrator may not combine more than one person's Claims or preside over any class, collective, coordinated, consolidated, mass, or representative proceeding.

If a final decision determines that applicable law prevents enforcement of this paragraph as to a particular Claim or request for relief, only that Claim or request for relief will be severed and may proceed in court; all other Claims will remain subject to arbitration.

18.4 Exceptions

Either party may bring an individual action in small claims court if it remains within that court's jurisdiction. Either party may seek temporary or emergency injunctive relief from a court to preserve the status quo pending arbitration. Nothing in this section requires arbitration of a Claim that applicable law prohibits from being arbitrated.

18.5 Right to Opt Out of Arbitration

You may opt out of this arbitration agreement by sending a written notice within 30 days after you first accept these SMS Terms. Your notice must include your full name, the mobile number enrolled in the Program, a statement that you opt out of the arbitration agreement in the Laugh Factory SMS Program Terms, and your signature (physical or electronic). Send the notice to [email protected] or 8001 Sunset Boulevard, Los Angeles, CA 90046. Opting out of arbitration will not affect your Program enrollment or any other provision of these SMS Terms.

19. Governing Law and Forum

The Federal Arbitration Act governs Section 18. Except as preempted by federal law and without depriving you of non-waivable protections of your home jurisdiction, these SMS Terms are governed by California law, without regard to conflict-of-laws rules.

Any dispute permitted to proceed in court must be brought exclusively in the state or federal courts located in Los Angeles County, California, except that an eligible individual claim may be brought in small claims court and applicable law may require a different forum. You and Laugh Factory consent to personal jurisdiction in those courts.

20. Severability; Waiver; Assignment

Except as specifically provided in Section 18.3, if any provision of these SMS Terms is held invalid or unenforceable, it will be enforced to the maximum extent permitted and the remaining provisions will remain effective. A failure to enforce a provision is not a waiver. You may not assign these SMS Terms without our prior written consent. We may assign them as part of a merger, reorganization, financing, sale of assets, or by operation of law, subject to applicable law.

21. Survival

Sections 8 (Privacy and SMS Data), 10 (Indemnification), 14 (Disclaimer of Warranties), 15 (Limitation of Liability), 16 (Force Majeure), 17 (Informal Dispute Resolution), 18 (Binding Individual Arbitration and Class-Action Waiver), 19 (Governing Law and Forum), and this Section 21 will survive any termination or expiration of these SMS Terms or your participation in the Program.

22. Entire Agreement; Order of Precedence

These SMS Terms, the disclosures presented when you enrolled, our Privacy Policy, and any applicable Terms of Use constitute the agreement concerning the Program. For privacy matters, the Privacy Policy controls. For ticket purchases, venue attendance, promotions, or other transactions, the applicable transaction or promotion terms control. For Claims arising from the Program, Section 18 of these SMS Terms controls over a conflicting dispute-resolution provision in the Terms of Use, unless the later-adopted provision expressly states otherwise.

23. Electronic Communications

You consent to receive records, disclosures, notices, and other communications relating to the Program electronically, including by text message and website posting. You may retain these SMS Terms by printing or saving them. This section does not expand your consent to receive marketing messages.

24. Contact Us

Questions or complaints concerning the Program may be directed to:

Laugh Factory Inc.
8001 Sunset Boulevard
Los Angeles, CA 90046
[email protected]
(323) 656-1336